Thank you for choosing MILLER JEREMIAH J. As a professional US-based online store specializing in bag merchandise, we dedicate ourselves to standardizing order handling and logistics distribution. Our core goal is to ensure customers receive their ordered bags in intact quality and standard delivery cycle. This official shipping policy governs all delivery and logistics services for orders placed on our platform.

1. Order Processing Time

All successfully confirmed and fully paid bag orders will undergo internal review, product quality inspection and sealed packaging within 1 to 5 business days. Order processing operations are only conducted on working days, excluding weekends and official federal holidays in the United States.

Order processing timelines may be prolonged moderately during peak sales periods, promotional activities and high order volume periods. We will issue formal email notifications to customers promptly once unexpected lengthy delays occur, keeping everyone updated on the latest order progress.

2. Shipping Rates and Delivery Estimates

Shipping fees for all bag orders are calculated according to package dimensions, product weight and final delivery destination. The accurate shipping cost will be automatically generated and clearly displayed on the checkout page prior to payment, with no hidden or additional charges.

Our store only provides standard shipping service for all orders, with an estimated delivery period of 15 business days after dispatch. This delivery timeframe is an estimated reference only. Actual delivery schedules may fluctuate due to logistical carrier delays, customs clearance procedures, adverse weather conditions, regional logistics limitations and holiday operational suspensions.

3. Shipment Confirmation and Order Tracking

Once your bag order completes all pre-delivery procedures and is officially dispatched from our warehouse, you will receive an automated shipment confirmation email. This email will include your exclusive order tracking number and official logistics carrier details for your inquiry.

Tracking information will be activated and updated within 24 to 48 hours after the logistics carrier picks up your package. If the tracking status fails to update normally after 48 hours, you may contact our customer service team for manual inquiry and follow-up processing.

4. Incorrect Address Disclaimer

Customers are required to fill in precise, complete and deliverable shipping addresses, valid postal codes and active contact information when placing orders. Please double-check all delivery details before submitting payment to avoid delivery anomalies.

MILLER JEREMIAH J assumes no liability for misdelivery, delivery failure or package loss resulting from incorrect, incomplete or invalid address information provided by customers. Any packages returned to our warehouse due to address errors will require customers to cover all reshipping fees, and the original shipping cost is non-refundable.

5. Lost or Damaged Packages

If your package is confirmed missing during transit, please submit a loss verification request to our customer support team within 6 calendar days after the expected delivery date. Our team will collaborate with the logistics provider to launch a thorough investigation and resolve the issue efficiently.

Bags may sustain scratches, extrusion deformation, accessory damage or packaging breakage during long-distance transportation. If you receive damaged or defective products, please reach out to our support team within 24 hours of receipt. You must provide clear photographic evidence of the outer packaging and damaged product areas to facilitate our verification. We will assess the issue comprehensively and deliver a reasonable resolution as soon as possible.

6. Bag Care and Usage Notice

All bag products sold in our store come with tailored care instructions based on diverse materials including leather, fabric and synthetic materials. Customers should strictly follow the official guidance for daily use, storage, cleaning and maintenance of all purchased bags.

We do not take responsibility for product damage, fading, deformation or structural failure caused by improper cleaning methods, long-term exposure to harsh environments, unauthorized alteration or daily misuse of the products. No free maintenance, replacement or compensation will be provided for damage caused by human improper operation.

7. International Shipping and Customs Notice

Cross-border international shipments may be subject to import duties, customs taxes and clearance fees stipulated by the customs bureau of the destination country. These charges vary according to local trade policies and commodity regulatory standards.

All customs-related expenses are the sole responsibility of the customer. Product prices and shipping fees charged by our store do not cover any import or customs fees. We are not accountable for package detention, forced return or disposal caused by customers’ failure to settle customs fees or violation of local import regulations.

8. Contact Information